Refund Policy
We hope you are 100% satisfied with your Simply SKN products. However, if you are not completely happy, we will gladly exchange or refund unopened/unused items you bought from SimplySKNco.com within 30 days from the day your order was delivered.
To start a return or exchange of a product purchased at SimplySKNco.com, please follow the below steps.
Upon confirming the eligibility* of your return and receiving the items you are returning; we will promptly credit your account with the original purchase amount (excluding any additional shipping charges). Please note that return shipping costs are not covered by us. Once the refund is issued by us, it can still take some time for your bank or credit card company to process and post the refund too.
*To be eligible for return/refund, items must be unopened and unused.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Please Note: We cannot accept returns/exchanges on sale items or gift cards. All sales of permanently marked down items are final and no returns/exchanges are accepted.